Refunds & Exchanges

Refund Policy for Educational Courses

At Meta SVN, we strive to ensure customer satisfaction with our educational courses. If you are not satisfied with your purchase, please review our refund policy below:

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Eligibility for Refund

1. Refund requests must be made within 5 days of the purchase date.

2. To qualify for a refund, the course must meet the following conditions:

   • Less than [10%] of the course content has been accessed or completed.

   • The course was purchased directly from the Meta SVN platform.

Non-Refundable Scenarios

Refunds are not provided for:

• Courses that have been fully completed.

• Bundled or discounted course packages unless the refund request applies to all items in the bundle.

• Purchases made through third-party platforms (please contact the platform directly).

Refund Process

1. To request a refund, contact our Customer Support team at info@metasvn.com with your purchase details (order ID, course name).

2. Refunds are typically processed within 10 days of approval, and the amount will be credited back to the original payment method.

Additional Information

• Meta SVN reserves the right to deny refund requests that do not meet the above conditions.

• For technical issues or assistance with your course, please reach out to our support team for resolution before requesting a refund.

If you have any questions about this policy, feel free to contact us at info@metasvn.com